Results : how to assess performance, learning, and perceptions in organizations /
Richard A. Swanson, Elwood F. Holton III.
- 1st ed.
- San Francisco : Berrett-Koehler, �1999.
- 1 online resource (x, 282 pages) : illustrations.
- A publication in the Berrett-Koehler organizational performance series .
- Publication in the Berrett-Koehler organizational performance series. .
Includes bibliographical references (pages 265-269) and index.
"Why measure results in HRD? If HRD is to be a core organizational process, it must act like one and hold itself accountable. Assessing results, particularly bottom-line performance results, is key to gaining support from top management. And those who measure results ultimately find it a source of program improvement and innovation as well as pride and satisfaction." "Results is both theoretically sound and firmly rooted in practice. The practical five-step assessment process the authors present gives readers a simple and direct journey from analysis inputs to decision outputs. This book provides the tools required for effective and efficient assessment of the outcomes resulting from development efforts in organizations."--Jacket.
1576750442 9781576750445 0585276439 9780585276434
Employees--Rating of. Performance standards. BUSINESS & ECONOMICS--Workplace Culture. BUSINESS & ECONOMICS--Human Resources & Personnel Management. Employees--Rating of. Performance standards. Commerce. Business & Economics. Marketing & Sales.