TY  - BOOK
AU  - Blanding,Warren
TI  - Customer service operations: the complete guide 
SN  - 0585039992
AV  - HF5415.5 .B529 1991eb
U1  - 658.8/12 20
PY  - 1991///
CY  - New York, NY
PB  - Amacom
KW  - Customer services
KW  - BUSINESS & ECONOMICS
KW  - Customer Relations
KW  - bisacsh
KW  - fast
KW  - Commerce
KW  - hilcc
KW  - Business & Economics
KW  - Marketing & Sales
KW  - Electronic books
N1  - Includes index
UR  - https://libproxy.firstcity.edu.my:8443/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2763
ER  -