Hoyle, David.

ISO 9000 quality systems handbook : using the standards as a framework for business improvement / David Hoyle. - 6th ed. - Oxford : Butterworth-Heinemann, 2009. - xii, 802 p. : ill. ; 24 cm.

Includes index. "Updated for the ISO 9001:2008 standard"--Cover.

9781856176842


Quality control--Auditing--Handbooks, manual, etc.
Quality control--Standards--Handbooks, manual, etc.
Total quality management.
ISO 9000 Series Standards--Handbooks, manual, etc.

658.562