Dutta, Soumitra, 1963- Process reengineering, organizational change and performance improvement / Soumitra Dutta and Jean-Francois Manzoni. - New York : McGraw-Hill, 1999. - 523 p. : ill. ; 25 cm. - INSEAD global management series. . Includes bibliographical references and index. ISBN: 0077094360 Subjects--Topical Terms: Reengineering (Management)Organizational change.