TY  - BOOK
AU  - Yeo, Su Teng
TI  - The Study Of Relationship Of Tourist Expectations And Perception Based On Service Quality Dimensions And Their Satisfaction Towards Malaysian ...........
SN  - ISBN002234
U1  - 658.812 YEO 
PY  - 2009///
CY  - Petaling Jaya, Selangor
PB  - KBU International College
KW  - Customer satisfaction
KW  - Customer'S Service-Quality Control
KW  - Transportation-Malaysia
N1  - Located at Red Spot Room
ER  -