Yong, Chin Siew

Tourists' service quality expectation on transportation supporting the tourism industry: a comparative study across difference gender, age and income group.... - Petaling Jaya, Selangor KBU International College 2009 - 71 p.; 30 cm. - School Of Business .

Located at Red Spot Room.

ISBN002235


Customer satisfaction
Tourism-Management
Transportation-Malaysia-Planning

338.4791