Mills, Daniel Quinn. <br/><br/>
Broken promises :  an unconventional view of what went wrong at IBM / 
D. Quinn Mills, G. Bruce Friesen. 
 - Boston, Mass. :  Harvard Business School Press,  c1996. 
 - ix, 210 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [195]-201) and index. 
<br/><br/><label>ISBN: </label>0875846548 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer industry--United States.<br/>Competition--United States.