TY  - BOOK
AU  - Helgesen,Marc
AU  - Brown,Steven
AU  - Smith,Dorothy
TI  - Active listening: expanding understanding through content 
SN  - 052139886X
PY  - 1997///
CY  - Cambridge
PB  - Cambridge University Press
KW  - Listening
KW  - Study and teaching
KW  - Problems, exercises, etc
ER  -