Taylor, Derek, 1932 Aug. 5-

Hospitality sales and promotion : strategies for success / Hospitality sales & promotion. Derek Taylor. - Oxford ; Boston : Butterworth-Heinemann, 2001. - xv, 320 p. : ill. ; 22 cm. - Professional hospitality guides. .

Includes bibliographical references (p. [313]-314) and index.

1. The marketing plan 2. Organizing a sales office 3. Buyers and customers 4. Face-to-face selling 5. Telephone selling 6. The shape of things that came: the technology 7. Banqueting sales 8. Direct mail 9. Advertising 10. In-house promotion 11. Public relations 12. Special events and short break holidays.

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Hospitality industry--Marketing.
Hospitality industry--Management.