Hospitality sales and promotion : strategies for success /
Hospitality sales & promotion.
Derek Taylor.
- Oxford ; Boston : Butterworth-Heinemann, 2001.
- xv, 320 p. : ill. ; 22 cm.
- Professional hospitality guides. .
Includes bibliographical references (p. [313]-314) and index.
1. The marketing plan 2. Organizing a sales office 3. Buyers and customers 4. Face-to-face selling 5. Telephone selling 6. The shape of things that came: the technology 7. Banqueting sales 8. Direct mail 9. Advertising 10. In-house promotion 11. Public relations 12. Special events and short break holidays.