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Guest service in the hospitality industry /

Bagdan, Paul J., 1970-

Guest service in the hospitality industry / Paul Bagdan. - Second edition. - xix, 370 pages : illustrations (some color) ; 28 cm

Includes bibliographical references and index.

9781792400735

2020301677


Hospitality industry--Customer services.

TX911.3.C8 / B34 2019

338.4791 BAG 2019